delislot Privacy Policy

This page describes what we collect when you use delislot and how we keep that data protected. We at delislot understand that your privacy matters. Every piece of information you share—your email, payment details, betting history, and device information—is handled according to strict security and compliance standards.

We collect data only when you register, fund your account, place bets, or contact our support team. We use this data to verify your identity, process your deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, and bank transfers, detect fraud, and improve your experience on delislot. We do not sell your data to third parties. We do not use your information for marketing without your consent.

This policy applies to all users of delislot, whether you access via web browser or mobile app. Read it carefully to understand your rights and our responsibilities. If you have questions about how we handle your data, contact our support team, and we will respond within two business days.

What Data We Collect on delislot

Account Registration and Identity Verification

When you create a delislot account, we collect your email address, password (encrypted), phone number, full name, and date of birth. Before your first withdrawal, we ask for a government-issued ID—a passport, ID card, or driver's license. We photograph or scan this document and store it securely. We use this information to verify your identity, prevent fraud, and comply with anti-money-laundering regulations.

Payment and Transaction Data

We collect data about every deposit and withdrawal. For DANA, e-wallet, and mobile banking transactions, we record the payment method, amount, timestamp, and transaction ID provided by the payment processor. We do not store your full bank account number or card details—payment processors tokenize this information. We retain transaction records for seven years to support audit, dispute resolution, and regulatory compliance.

Betting and Gaming Activity

We at delislot log your betting activity—which games you play, which live tables you join, your bet amounts, and outcomes. This data helps us detect problem gambling patterns, ensure fair gameplay, and investigate disputes. We use this information internally; we do not share it with external marketers. You can request a copy of your full betting history at any time via the in-app support button.

Device and location data

We log your IP address, device type, operating system, and browser version. We use this to detect unauthorized access and prevent account takeover.

Session logs

We record login times, logout times, and actions you perform on delislot. This helps us investigate disputes and provide customer support.

Communication data

When you contact our support team via in-app chat, email, or phone, we retain a record of that conversation. We use this for training and quality assurance.

Cookies and tracking

We use cookies to remember your login status, store preferences, and track your navigation. You can disable cookies in your browser settings, but this may limit delislot's functionality.

How We Use Your Data

We use your data for these purposes: identity verification and compliance with anti-money-laundering law; processing deposits and withdrawals; detecting fraud and preventing account abuse; investigating disputes and complaints; improving delislot's features and performance; and providing customer support. We do not use your data to build marketing profiles or sell to advertisers. We do not track you across websites outside delislot.

Third-Party Data Processors

We share data with third parties only when necessary. Our payment processors (for local payment, online payment, e-wallet, mobile banking, bank transfers) receive your payment details and transaction history to process deposits and withdrawals. Our fraud-detection provider receives your IP address, device data, and betting patterns to flag suspicious activity. Our customer-support platform stores your chat history and contact information to provide support. We require all third parties to sign confidentiality agreements and comply with international data-protection standards.

We do not share your data with marketing agencies, data brokers, or external advertisers. We do not sell your email list or phone number. We do not disclose your betting history or account balance to anyone except you and our internal teams. If law enforcement requests your data, we comply only with a valid legal order, and we notify you when possible.

Your Rights and Our Data Protection Practices

Your Rights Under delislot's Privacy Policy

You have the right to access all data we hold about you. Request a data export via the in-app support button, and we will provide a copy within 14 days. You have the right to correct inaccurate information—update your name, email, or phone number in your Account Settings. You have the right to request deletion of your data after your account is closed, subject to legal retention requirements. You have the right to opt out of non-essential communications.

Data Security on delislot

We use TLS 1.3 encryption to protect data in transit between your device and our servers. We use AES-256 encryption to protect data at rest. Our infrastructure includes firewalls, intrusion-detection systems, and daily security audits. We limit access to your data to employees who need it to support your account. We do not store your password in plain text; we hash it using bcrypt. If we detect a security breach, we notify affected users within 72 hours.

Data Retention and Deletion

We retain your account data for the lifetime of your account plus seven years after closure to support dispute resolution and regulatory compliance. Transaction records are kept for seven years. Your ID photo is stored securely and deleted five years after your account closure unless you request earlier deletion. If you close your delislot account, we anonymize your betting history so it cannot be linked to you personally.

Cookies and Local Storage

We use session cookies to keep you logged in and functional cookies to improve delislot's usability. We do not use tracking cookies for analytics or behavioral profiling. You can manage cookies in your browser settings. If you disable cookies, you may not be able to access delislot or certain features may work slowly. We also use browser local storage to cache game data and settings; this improves loading speed on mobile connections.

International Data Transfers

delislot operates globally. Your data may be processed and stored on servers in the United States, Europe, or Southeast Asia. These locations have different data-protection laws. By using delislot, you consent to international data transfer. We ensure all international processors comply with standards equivalent to your home jurisdiction.

1. Your data is encrypted in transit and at rest

   TLS 1.3 and AES-256 protect your information from unauthorized access.

2. We do not sell or share your data for marketing

   Your information is used only for account management, fraud prevention, and customer support.

3. You can request access, correction, or deletion

   Contact us via in-app support to exercise your data rights on delislot.

4. We disclose data only to payment processors and fraud detection

   Third parties are bound by confidentiality agreements and data-protection standards.

Contact Us About Data Privacy

If you have questions or concerns about how we handle your data on delislot, contact our privacy team via in-app support or email. We respond to data-privacy inquiries within five business days. If you live in Jakarta, Surabaya, Bandung, Medan, or Semarang and believe your data rights have been violated, you have the right to file a complaint with your local data-protection authority.

We at delislot take your privacy seriously. We invest in security infrastructure, train our staff on data protection, and audit our practices regularly. This policy reflects our commitment to transparency and accountability. If we update this policy, we will notify you via email and in-app notification. Your continued use of delislot after an update means you accept the new policy.

Our services are available only where local law permits. Your access to delislot may be restricted based on your jurisdiction's data-protection and gaming laws. We comply with all applicable regulations, including anti-money-laundering requirements during Idul Fitri, Idul Adha, Imlek, Nyepi, and other major periods. If you have concerns about your data or account security, reach out to our support team immediately, and we will investigate and respond promptly.